Tarsa Services
SAAS Field Service-Complaints Management Application
Service management platform designed for the building service industry that helps clients and service teams efficiently track complaints, proactively improve quality of service and achieve the highest standards.
Setup Projects
Onboard Client
Process
Real-Time Efficient Management of Service Requests
The software connects Schedulers/Clients to technicians in real time through a mobile app and enables users to efficiently manage each step of the service process. Tarsa Service makes it easy for service providers to manage complaints, schedule preventive maintenance and provides reports for analysis and improvement.
Onboard Client
Setup Projects
Assign Service Reps
Monitor Activities
Attend Service Requests
Request Closure
Activities Module
Simple, visual feature for raising and tracking complaints, designed to help management connect with the data.
User Level Dashboards
Detailed management reports for analysis and improvement and User specific dashboards designed to engage users.
Multiple Projects
Manage Multiple projects from one single screen. Easy intuitive setup and maintenance. Straight-Forward annual subscription model, based on projects/buildings
Features
Automate Your Building Operations
Tarsa service Application Is purpose-built for companies that repair, install, maintain, and inspect equipment such as HVAC, Electrical, fire and life safety systems, medical equipment, power generators, construction equipment, and more.
Service Request Management
User Activities Monitor
Location / Building Floor Map
Scheduled Maintenance
Renewal Management
Process FLow Setup
Check List to Meet SLA
Equipment / Spares Catalog
Automated Notifications
Repeat Complaints Tracker
SR Closure Feedback Capture
Print and Export -to PDF or Excel
Professional Dashboards
Standard Reports - With Filters
