Tarsa Services

SAAS Field Service-Complaints Management Application

Service management platform designed for the building service industry that helps clients and service teams efficiently track complaints, proactively improve quality of service and achieve the highest standards. 

Step 2

Setup Projects

Step 1

Onboard Client

Process

Real-Time Efficient Management of Service Requests

The software connects Schedulers/Clients to technicians in real time through a mobile app and enables users to efficiently manage each step of the service process. Tarsa Service makes it easy for service providers to manage complaints, schedule preventive maintenance and provides reports for analysis and improvement.

Step 1

Onboard Client

Step 2

Setup Projects

Step 3

Assign Service Reps

Step 4

Monitor Activities

Step 5

Attend Service Requests

Step 6

Request Closure

Activities Module

Simple, visual feature for raising and tracking complaints, designed to help management connect with the data.

User Level Dashboards

Detailed management reports for analysis and improvement and User specific dashboards designed to engage users.

Multiple Projects

Manage Multiple projects from one single screen. Easy intuitive setup and maintenance. Straight-Forward annual subscription model, based on projects/buildings

Features

Automate Your Building Operations

Tarsa service Application Is purpose-built for companies that repair, install, maintain, and inspect equipment such as HVAC, Electrical, fire and life safety systems, medical equipment, power generators, construction equipment, and more.

Service Request Management

User Activities Monitor

Location / Building Floor Map

Scheduled Maintenance

Renewal Management

Process FLow Setup

Check List to Meet SLA

Equipment / Spares Catalog

Automated Notifications

Repeat Complaints Tracker

SR Closure Feedback Capture

Print and Export -to PDF or Excel

Professional Dashboards

Standard Reports - With Filters